ITunes Freezes when it Plays a Rented Movie

Filed under: technology

Now that iTunes allows you to rent movies, I decided to try out watching movies on a computer. I upgraded iTunes to 7.6.0.29 on a Windows XP SP2 system and chose a couple of movies. When I tried to play them, though, iTunes froze. Fortunately, the CPU didn’t get taken over by the process. I searched for a solution and tried some suggestions in Apple’s support forum, including re-installing Quicktime. Nothing worked, though. I ultimately gave up and requested a refund using the “report a problem” link in the iTunes confirmation. My credit card was credited within a day of sending the email.

Now, I am ever so patiently waiting for a fix to iTunes!

Posted by Michael W. Lind on January 28th, 2008

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4 Responses to “ITunes Freezes when it Plays a Rented Movie”

  1. Aaron Wakling Says:

    I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you.

    Aaron Wakling

  2. Gilbert Says:

    Has anyone heard of any updates on this problem that Itunes freezes up when playing a rented movie?

  3. Gilbert Says:

    Any updates on whether Itunes is addressing the movie rental freeze?

  4. Michael W. Lind Says:

    I had seen posted on other blogs that 7.6.1 would fix the issue. It did not for me.

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