Posted by Michael W. Lind on January 28th, 2008
ITunes Freezes when it Plays a Rented Movie
Filed under: technology
Now that iTunes allows you to rent movies, I decided to try out watching movies on a computer. I upgraded iTunes to 7.6.0.29 on a Windows XP SP2 system and chose a couple of movies. When I tried to play them, though, iTunes froze. Fortunately, the CPU didn’t get taken over by the process. I searched for a solution and tried some suggestions in Apple’s support forum, including re-installing Quicktime. Nothing worked, though. I ultimately gave up and requested a refund using the “report a problem” link in the iTunes confirmation. My credit card was credited within a day of sending the email.
Now, I am ever so patiently waiting for a fix to iTunes!
January 28th, 2008 at 10:00 pm
I found your site on technorati and read a few of your other posts. Keep up the good work. I just added your RSS feed to my Google News Reader. Looking forward to reading more from you.
Aaron Wakling
April 6th, 2008 at 8:32 pm
Has anyone heard of any updates on this problem that Itunes freezes up when playing a rented movie?
April 7th, 2008 at 5:23 am
Any updates on whether Itunes is addressing the movie rental freeze?
April 7th, 2008 at 6:30 pm
I had seen posted on other blogs that 7.6.1 would fix the issue. It did not for me.