Comments on: ITunes Freezes when it Plays a Rented Movie

By: Michael W. Lind

Michael W. Lind — Thu, 13 Aug 2009 17:00:02 +0000

I am now up to iTunes 8.2.1 and have tried all of the suggestions above, but I still can’t play a rented movie on iTunes!

By: Andreas

Andreas — Thu, 30 Apr 2009 22:20:44 +0000

This will simply reset the Quicktime settings but dont fix the freeze problem in Itunes. If i disable the direct3d-acceleration in quicktime then itunes will freeze again.

By: Donna Zeffren

Donna Zeffren — Tue, 17 Mar 2009 19:49:48 +0000

Robinson,

Thank you soooo much for your tip. I did not even create a new user – when I deleted the two folders it reprocessed my library and then it worked perfectly.

I have been looking everywhere for an answer and this was it – thanks again!

By: Robinson

Robinson — Fri, 24 Oct 2008 01:55:52 +0000

Hi, I’ve had this problem and talked to applecare support who pointed me to this url:

http://support.apple.com/kb/TS1421?viewlocale=en_US

What I first did was create a new username in windows xp and downloaded the rental movie there and watched it just fine!

So what I did was complete remove folders “C:\Documents and Settings\roby\Local Settings\Application Data\Apple Computer” and “C:\Documents and Settings\roby\Application Data\Apple Computer” from the windows xp account that was broken. And now the rental movie works there too!

By: Michael W. Lind

Michael W. Lind — Tue, 08 Apr 2008 00:30:38 +0000

I had seen posted on other blogs that 7.6.1 would fix the issue. It did not for me.

By: Gilbert

Gilbert — Mon, 07 Apr 2008 11:23:58 +0000

Any updates on whether Itunes is addressing the movie rental freeze?

By: Gilbert

Gilbert — Mon, 07 Apr 2008 02:32:16 +0000

Has anyone heard of any updates on this problem that Itunes freezes up when playing a rented movie?