Now that iTunes allows you to rent movies, I decided to try out watching movies on a computer. I upgraded iTunes to 18.104.22.168 on a Windows XP SP2 system and chose a couple of movies. When I tried to play them, though, iTunes froze. Fortunately, the CPU didn’t get taken over by the process. I searched for a solution and tried some suggestions in Apple’s support forum, including re-installing Quicktime. Nothing worked, though. I ultimately gave up and requested a refund using the “report a problem” link in the iTunes confirmation. My credit card was credited within a day of sending the email.
Now, I am ever so patiently waiting for a fix to iTunes!
Update 13 Feb 2011: The system that was having the rented movie issue recently suffered a fried motherboard, CPU & RAM. Before its death, I tried multiple iTunes updates, driver updates and endless tweaking. iTunes never played a rented movie. My new system is all-new hardware, including an Intel Core i7 860 processor, video card with ATI Radeon HD 4670 chipset, Windows 7 Professional and iTunes 10.1.2.17. Video rentals are finally working on iTunes!